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02/09/2010
Customer Feedback is when staff ask customers in a restaurant how was the food. this is a esay way to get feedback other methods include watching customers as they enter, leave and chat to them.
9 Feb 2010 10:48:13
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Time taken from order to delivery is how long it takes the item to get to you. if it takes long to get to you it bad customer service. if you order somthing from argos and they say 2 days and if it take longer than they say that is bad customer service.
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customer questionnaires - a questionnaires is a paper which is used to get info form your customers. thorpe park use questionnairs to find out what there customers think about there customers and service.
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